Examlex
To achieve increasing revenue in an account over time,the salesperson acts as a change agent.
Observational Learning
The process of learning behaviors by watching and imitating others, highlighted in Bandura's social learning theory.
Operant Conditioning
Operant Conditioning is a learning process through which the strength of a behavior is modified by reinforcement or punishment, a concept introduced by B.F. Skinner.
Neutral Stimulus
A stimulus that initially does not elicit any intrinsic response until it is associated with an unconditioned stimulus.
Salivation
The secretion of saliva in the mouth by the salivary glands, which is often a reflex response to the sight, smell, or taste of food.
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Q91: Inside salespeople are essentially telemarketers.
Q92: Role ambiguity occurs when the salesperson is
Q92: Which of the following statements about the
Q108: Straight commission plans offer the greatest flexibility
Q109: Salespeople engage in _ when they ignore