To Improve the Likelihood of Reorders, a Salesperson Can

question 73

Multiple Choice

To improve the likelihood of reorders, a salesperson can:

• A)be present at buying time.
• B)make sure the customer has access to his or her company's catalogs.
• C)provide the customer with various specialty advertising items which contain the seller's company's name, logo, and Web site.
• D)provide the customer with periodic maintenance and repair on his or her purchase.
• E)do all of the above.

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Definitions:

Total Surplus

A measure of society's overall net advantage resulting from the consumption and production of a good or service, comprised of both consumer and producer surplus.

Fire Marshal

An official responsible for enforcing fire safety codes and regulations, as well as investigating fires to determine their cause.

Total Surplus

In economics, the total net gain to society from trading in a market, equal to the sum of consumer and producer surplus.

Smartphone Market

The sector of the economy that deals with the production, distribution, and sale of smartphones.