When Dealing with Objections, Successful Salespeople

question 112

Multiple Choice

When dealing with objections, successful salespeople:

• A)are sincerely empathetic to the buyer's objections.
• B)make sure the objection is not just an excuse.
• C)develop and maintain a positive attitude about objections.
• D)forestall known concerns before they arise.
• E)do all of the above

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Definitions:

Worthless Securities

Financial instruments that have lost all monetary value, often resulting in a total loss for the holder.

Holder in Due Course

A legal term for a person who has acquired a negotiable instrument in good faith and for value, and thus has certain rights to it free from many defenses.

Restrictive Indorsement

A signature on a negotiable instrument, such as a check, that limits how the instrument can be used.

Depositary Banks

Banks that hold securities (such as shares or bonds) in custody for other parties, facilitating securities trades and dividend payments.