When LeAnn Called on a Long-Time Customer,she Realized That the Man

question 81

Multiple Choice

When LeAnn called on a long-time customer,she realized that the man was upset and took the time to listen to his problem.She was able to sympathize with the customer's recent loss of a pet by using her:

• A) emotional intelligence.
• B) adaptive learning.
• C) environmental awareness.
• D) generative learning.
• E) behavioral intelligence.

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Definitions:

Nicotine

A stimulant and addictive substance found in tobacco.

Western Societies

Societies located in the Western hemisphere, often characterized by specific cultural, economic, and legal practices.

Psychoactive Drugs

Psychoactive drugs are substances that affect the brain's function, leading to alterations in perception, mood, consciousness, cognition, or behavior.

Chemical Substances

Matter of definite chemical composition and characteristic properties, which may consist of one type of atom or of a compound.