Which of the Following About ISO 9000 Is True

question 23

Multiple Choice

Which of the following about ISO 9000 is true?

• A) ISO 9000 standards apply to specific products.
• B) It guarantees that a manufacturer produces a "quality" product or service.
• C) The series describes five quality system models.
• D) ISO 9000 standards relate to generic system standards that enable a company to provide assurance that it has a quality control system.
• E) ISO 9000s were originally designed by the International Organization for Standardization in Zurich.

Calculate and interpret capability indices (Cp, Cpk) and understand their significance in process capability analysis.

Apply statistical quality control methods to various contexts, such as manufacturing, healthcare, and retail.

Analyze process stability and capability using statistical tools.

Identify the need for process adjustments based on statistical analyses.

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Definitions:

Operating Costs

The expenses related to the day-to-day activities of a business, such as wages and rent.

After-Tax Discount Rate

The discount rate used in financial analysis that reflects the net cost or benefit of investment after accounting for taxes.

Incremental Sales

The additional revenue generated from a specific business action or decision, such as launching a new product.

Renovation Cost

Expenses associated with updating, refurbishing, or improving existing structures or spaces to increase their value or functionality.