In the United Airlines Example Given in Your Text,it Was

question 56

Multiple Choice

In the United Airlines example given in your text,it was stated that all departments of the company used the results of its in-flight customer satisfaction survey.Which department used the customer satisfaction report to evaluate the performance of United,both internally in achieving its goals,and externally compared to the competition?

• A)the marketing department
• B)the airport department
• C)the executive management
• D)the finance department

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Definitions:

Toilet Training

The method of training a small child to urinate and defecate in the toilet.

Object Permanence

The understanding in human development that objects continue to exist even when they cannot be seen, heard, or touched.

Neural Connections

The links between neurons in the brain that are formed through synapses and are essential for all brain functions, including sensory processing, movement, and cognition.

Stimulating Environment

An environment that provides sensory, intellectual, or emotional stimuli, which can foster learning and development.