Essentially, Customer Focus Means Collecting and Disseminating Data on the Customer

question 11

True/False

Essentially, customer focus means collecting and disseminating data on the customer using customer relationship management (CRM) tools.

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Definitions:

Social Stratification

The arrangement or classification of society into hierarchical layers based on aspects like wealth, power, race, or education.

Agricultural Innovation

The process of introducing new ideas, methods, or devices to improve the efficiency and productivity of farming practices.

Raised Fields

Elevated areas of soil created for agricultural purposes, often found in flood-prone regions to improve drainage and soil fertility.

Reservoirs

Artificial or natural lakes used for the storage of water, often created by damming rivers for water supply, irrigation, or hydroelectric power.