One of the Ways That Dell Uses Social Media to Its

question 68

Multiple Choice

One of the ways that Dell uses social media to its advantage is by

• A) disputing customer complaints.
• B) only posting high product ratings on its own website.
• C) tracking bloggers and posts to assist in marketing communications planning.
• D) responding to customer suggestions through public relations strategies.
• E) reaching out to bloggers to fix their problems.

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Definitions:

Social Cohesion

The extent to which members of a society cooperate, share values, and work together towards achieving the well-being of all its members.

Theorizing Law

The process of developing theoretical frameworks and concepts to understand, explain, and analyze legal systems, principles, and practices.

Friendship Network

A social network formed by the relationships of friendship among individuals, which can influence personal, social, and professional aspects of one's life.

Correlate

A term referring to a statistical relationship between two or more variables where a change in one is associated with a change in the other.