Based on the Customer Satisfaction Data Collected, Customers Should Be

question 53

Multiple Choice

Based on the customer satisfaction data collected, customers should be

• A) added to a mailing list.
• B) informed of the business' other product offerings.
• C) classified into loyalty categories.
• D) contacted by a sales representative.
• E) contacted by a technical service representative.

---

Definitions:

Ledger

A comprehensive collection of a company's accounts, where transactions are recorded in detail.

Account

A report or record that maintains the details of each financial transaction a company engages in.

Accounts Receivable

Money owed to a business by its customers from the sale of goods or services on credit.

Credit

A financial arrangement where a borrower receives something of value with the agreement to repay it later, often including interest.