Which Hospital-Based Quality Management Tool Involves the Review of Active

question 18

Multiple Choice

Which hospital-based quality management tool involves the review of active or past patient medical records to assure proper and complete documentation?

• A)Benchmarking
• B)Open- or closed-chart reviews
• C)Satisfaction surveys
• D)Time studies

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Definitions:

Nonunion Employee Representation

A system in which employees are represented in discussions with employers by entities or committees not affiliated with labor unions.

NLRA Deregulation

The process of reducing or eliminating government rules governing the National Labor Relations Act, potentially affecting labor relations and practices.

Antitrust Regulations

Laws and policies designed to prevent anti-competitive practices, monopoly, and to promote fair competition for the benefit of consumers.

Stakeholder Model

A theory of organizational management and ethics focusing on the needs and interests of all stakeholders, including employees, customers, and the community.