Scenario A

question 102

Multiple Choice

Scenario A. Courtney and Wayne are managers in a medium-sized retail store. They have been notified by their district office (just as the extremely busy holiday season is beginning!) that there are several significant changes about to take place in their organization. While neither Courtney nor Wayne is enthusiastic about the changes, their reasons for "fighting back," as they put it, are different. Courtney believes that she might agree with the organization's ideas but hasn't seen enough information and would like to wait to meet and discuss the change before deciding. Wayne, on the other hand, sees no future in the change and doesn't believe that he will ever agree with the organization's idea. Wayne has a long history of disagreeing with "corporate." In fact, no one that works with Wayne can remember a single change that he has not challenged.
-Courtney and Wayne are both exhibiting

• A)acceptance of change.
• B)resistance to change.
• C)organizational development.
• D)"built to last" characteristics.
• E)lifelong learning.

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Definitions:

Criminal Law

A body of law that deals with behavior that is considered harmful to society as a whole, defining offenses and setting penalties.

Civil Law

A legal system based on written codes or statutes, as opposed to common law, which is based on judicial decisions and precedent.

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A legal action taken by one party against another in a court of law, often seeking damages or specific performance.

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Directives issued by the President of the United States that manage operations of the federal government.