Scenario A

question 119

Multiple Choice

Scenario A. Owners from two businesses have asked you which type of control system they should utilize. To help you make your decision, they have each provided a brief description of their organization. Alpha Omega, Inc. is a large corporation built in the 1950s. They produce chemical concentrates for industrial cleaning. Their organization uses a strict set of rules and regulations with their workforce. They have the ability to track a large amount of data using statistical techniques. Mid-Atlantic Health is a regional medical center. They want to use a control system that will allow them to tie pricing of services and profits to specific services in the medical center.
-The control systems that should be used in the scenarios above were developed by

• A)W.Edwards Deming.
• B)William Ouchi.
• C)Frederick Taylor.
• D)Xerox.
• E)Motorola.

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Definitions:

Psychological Contract Breach

The perception that an employer has failed to fulfill one or more unwritten expectations of the employment relationship.

Unrealistically High

Describes expectations or objectives that are excessively beyond realistic reach or achievement.

Psychological Contract Breach

A perception that one's employer has failed to fulfill one or more obligations within the unwritten agreement of the psychological contract.

Recruiter Promises

Commitments or assurances given by recruiters to potential employees, often relating to job responsibilities, compensation, or career development opportunities.