Horizontal Communication Refers to the Flow of Information

question 11

Multiple Choice

Horizontal communication refers to the flow of information

• A)from supervisors to subordinates.
• B)among people in the same hierarchical level.
• C)from outside the organization.
• D)from subordinates to supervisors.
• E)between employees and customers.

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Definitions:

Active Listeners

Individuals who engage in listening carefully and attentively, showing understanding and responding thoughtfully to what is being said.

Responding

The process of providing feedback or reaction to a stimulus or environment, often used in communication and behavioral studies.

Providing Feedback

Refers to the process of giving constructive criticism or positive remarks to someone about their performance or behavior.

Linguistic Style

The characteristic manner of expression in speech or writing unique to an individual or group.