Which of the Following Will Reduce Misperceptions in Communication

question 69

Multiple Choice

Which of the following will reduce misperceptions in communication?

• A)Tailor the message for each group by changing the meaning for each group
• B)Say what you don't mean along with what you mean
• C)Allow Gen Y employees to multitask while receiving the message
• D)Allow different perceptual viewpoints
• E)Use silence for emphasis

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Definitions:

Bad Debt Expense

The cost a company incurs because of the inability to collect payments from customers for credit sales, recognized as an expense.

Uncollectible Accounts

Accounts from which businesses are unable to obtain payment, often leading to writing off these amounts as a bad debt expense.

Allowance Method

A method used in accounting to estimate the amount of uncollectible accounts receivable. This ensures revenues and expenses are matched in the period they are incurred.

Allowance for Doubtful Accounts

This is a contra-asset account used to estimate the portion of accounts receivable that may not be collectible.