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Scenario A

question 13

Multiple Choice

Scenario A. Your organization uses teams extensively. In your new position as District Manager, you will be responsible for managing several different teams:
1. You are now a member of the District Managers' Team. This team is made up of District Managers who coordinate the work of the district employees. As with all members of this team, you were named to this team when you were promoted to District Manager.
2. You now supervise the Salary Survey Team. This team is made up of employees from around the district who have been assigned to study the organization's current salary policies and recommend changes to make your organization more competitive for the best job candidates.
3. Several of your employees have also been assigned to the Service Enhancement Team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his/her technical expertise and knowledge.
4. Finally, the local managers in your district have formed their own team which meets each week via videoconference. They decided to do this so that they would be able to discuss similar issues they experienced in their jobs. They chose the videoconferencing method for their meetings since they are not able to meet regularly face-to-face.

-The Service Enhancement Team is an example of which type of team?

Definitions:

Changes Observed

Alterations or variations that have been noticed or recorded in a particular condition or situation over time.

Experimenter Bias

A form of bias introduced by the expectancies or preferences of the researcher that can affect the outcome of an experiment.

Expected Outcome

The anticipated result or effect of an action, process, or experiment.

Experiment

An experiment conducted for the purpose of discovering something new, verifying a hypothesis, or proving an established fact.