Scenario A

question 8

Multiple Choice

Scenario A. Suppose that your employee Umberto has been having trouble with the paperwork he must do for his job. Your goal is for the employee to improve his performance; i.e. decrease his rate of errors. You are considering two approaches:
1. Option 1 is to spend time with Umberto every day helping him with his job. This is an appealing option to Umberto because he appreciates the attention and sees it as a positive reward.
2. Option 2 is to tell Umberto that has now lost his incentive option until his performance improves.
3. Option 3 is to tell Umberto that you are not taking away his incentive option for the coming quarter provided he makes improvements.

-Option 3 in the scenario above is an example of

• A)positive reinforcement.
• B)punishment.
• C)negative reinforcement.
• D)extinction.
• E)none of the above

Identify different types of errors in demand forecasting and how to calculate forecast error.

Understand the similarities and differences between CPFR (Collaborative Planning, Forecasting, and Replenishment) and S&OP (Sales and Operations Planning) processes.

Identify logistical problems that can arise from misalignment between supply and demand and discuss methods to mitigate these effects.

Understand and differentiate between various forecast error measures.

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Definitions:

Free Lunch

An expression indicating that it is impossible to get something for nothing, underscoring the idea that every choice has a cost.

Resources

Assets, materials, and commodities available for use in the production process to generate goods or services.

Need

A requirement essential for survival or to meet the minimum standards of living.

Scarcity

At the heart of economic challenges lies the conflict between boundless human demands and the scarcity of resources.