A Low-Cost Airline Described as One of the Excellent Companies

question 107

Multiple Choice

A low-cost airline described as one of the excellent companies in the bestseller of the early 1980s,InSearch of Excellence is no longer in business.Industry analysts state that although the service and price provided by the airline was what customers wanted,the larger airlines were able to drive the low-cost airline out of business through an aggressive price war.This scenario is illustrative of which aspect of the competitive environment?

• A)Customers
• B)Competitors
• C)Regulators
• D)The economy
• E)The political environment of the time

---

Definitions:

Cumulative Hassles

Minor everyday problems and annoyances that build up over time, potentially impacting mental health and well-being.

PTSD

Post-Traumatic Stress Disorder, a mental health condition triggered by experiencing or witnessing a terrifying event, characterized by flashbacks, nightmares, and severe anxiety.

Chronic Illness

A long-lasting health condition that can be controlled but not cured, often requiring ongoing medical attention and impacting everyday life.

Bullying

aggressive and unwanted behavior often involving a real or perceived power imbalance, with the intention to hurt, harass, or intimidate someone.