In an Attempt to Improve Upon Customer Service,Terrapin Toys Decided

question 113

Multiple Choice

In an attempt to improve upon customer service,Terrapin Toys decided to assign a team to investigate what kinds of services competing companies offered.The team discovered that a smaller company,Gorilla Games,Inc. ,seemed to have outstanding customer service.The team then determined the major differences between the two companies and developed a plan to incorporate the best elements of Gorilla Games,Inc into Terrapin Toys.This illustrates effective

• A)environmental dynamism.
• B)benchmarking.
• C)strategic maneuvering.
• D)cooperative action.
• E)forecasting.

Describe the mechanisms in place to regulate and combat unethical business practices in international trade.

Analyze the principles surrounding the jurisdiction and applicability of national laws on foreign entities and governments.

Understand the economic and legal facets of protecting intellectual property rights in a global context.

Understand fundamental sociological perspectives and how they explain society and human behavior.

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Definitions:

Social Purity Movement

A social movement, primarily in the 19th and early 20th centuries, aimed at abolishing prostitution and other sexual activities considered immoral, promoting chastity and moral reform.

Moral Regulation

The act of controlling individuals' behaviors and choices according to societal standards of morality, often enforced through laws or social policies.

Moral Crusader

An individual who actively campaigns for what they perceive to be right or just, often with a focus on moral or ethical issues.

Safe Streets and Communities Act

A piece of Canadian legislation aimed at improving the safety of public spaces and communities through stricter crime and punishment measures.