Jay Recently Was Promoted to a Management Position in a Firm

question 138

Multiple Choice

Jay recently was promoted to a management position in a firm that had been extremely bureaucratic.However,the environment changed dramatically and the new management team knew it needed to change the organization quickly if it was to survive.Jay suggested that the management team allow the employees to develop more confidence in their ability to do a good job by sharing power with them.The others on the team were skeptical,but they allowed Jay to experiment.In this situation Jay is suggesting using __________ to increase employee confidence in their ability to do the job.

• A)smoothing
• B)benchmarking
• C)empowerment
• D)kanban
• E)buffering

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Definitions:

Work Time

The period during which an individual is obligated to perform tasks or duties for an employer.

Listening

The active process of receiving, understanding, and interpreting auditory messages from others.

Self-Directed Work Groups

Teams that operate with a high degree of autonomy, managing their own tasks and decision-making processes without direct supervision.

Global Competition

Global Competition refers to the scenario where businesses or nations compete against each other across international markets, vying for customers, resources, and market dominance.