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The author of the Ninety-Five Theses was
Instrumental Support
Practical or material assistance provided to someone in need, such as financial help or resources.
Delivery Gap
The discrepancy between a company's service quality specifications and the actual service delivered to customers.
Zone of Tolerance
The range within which consumers are willing to accept variations in a product or service’s level of quality.
Reservation Policy
A set of rules and guidelines established by a service provider regarding the booking of its services or facilities, often including deposit requirements, cancellation policies, and booking deadlines.
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