When a Business Employs an Outside Company to Handle All

question 151

Multiple Choice

When a business employs an outside company to handle all customer correspondence and phone calls,the business is ________ its customer service department.

• A)outsourcing
• B)branding
• C)multitasking
• D)shrinking

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Definitions:

P Generation

The parent generation in a genetic cross, from which offspring are derived in subsequent generations.

Testcross

Cross, between an individual with a dominant phenotype and an individual with a recessive phenotype, to determine whether the dominant individual is homozygous or heterozygous.

Dominant Phenotype

The phenotype or trait that is expressed in an organism's appearance when two different alleles or versions of a gene are present.

Homozygous Recessive

A genetic condition where an individual possesses two identical recessive alleles for a particular trait, resulting in the expression of the recessive phenotype.