All Are Advantages of the Relationship Era Practices EXCEPT

question 140

Multiple Choice

All are advantages of the relationship era practices EXCEPT:

• A)less expensive to service existing customers than find new ones
• B)increased production through faster means
• C)receive new customer through customer referrals rather than costly marketing
• D)improved understanding of what customers need and want

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Definitions:

Competence

The ability of an individual to do something successfully or efficiently.

Empathy

Ability to put oneself in another person’s place and feel what the other person feels.

Middle Childhood

The developmental stage in children aged approximately 6 to 12 years, typically involving significant growth in cognitive, emotional, and social areas.

Empathic Parents

Caregivers who possess the ability to understand and share the feelings of their child, fostering a supportive and understanding family environment.