________ Communication with Customers Should Create Goodwill and Contribute to Customer

question 118

Multiple Choice

________ communication with customers should create goodwill and contribute to customer satisfaction.

• A)Every
• B)Written
• C)External
• D)Formal

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Definitions:

Unionization Rates

The proportion of employees in a specific industry or economic sector who belong to trade unions.

African Americans

A racial or ethnic group in the United States with origins in any of the black racial groups of Africa.

Transportation Workers

Individuals employed in sectors responsible for moving goods and people, including drivers, pilots, and conductors.

Unionization

The process by which workers form or join a union, an organized group that collectively bargains with employers over wages, working conditions, and other employment terms.