The Future Attitudes of Most Prospects Are Affected by the First

question 129

Multiple Choice

The future attitudes of most prospects are affected by the first impression they form of the salesperson.Therefore,salespeople ________.

• A)should carefully prepare their approach to potential customers
• B)should use the same sales pitch to all customers
• C)must be selective in identifying prospects
• D)must be tactful when they respond to objections

---

Definitions:

Propagation Speed

The rate at which a wave, including sound, light, or electromagnetic waves, travels through a medium.

Action Potential

A brief change in the electrical charge of a neuronal membrane; the physical basis of the signal that travels the length of the neuron.

Excitation Threshold

The voltage difference between a neuron’s interior and exterior that, if exceeded, causes the neuron to fire.

Action Potential

A temporary reversal of electric polarization of the membrane of a nerve cell or muscle cell, involved in the transmission of signals.