Elizabeth and Tom Have an In-Ground Swimming Pool Installed in Their

question 16

Multiple Choice

Elizabeth and Tom have an in-ground swimming pool installed in their back yard.About one week after installation,the salesperson telephones and asks if everything about the pool has met with their approval.The salesperson is ________.

• A)conducting a follow-up
• B)trying to get a repeat order
• C)prospecting
• D)overcoming objections

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Definitions:

In-Person

Interaction or engagement that takes place physically, face-to-face, rather than through digital or remote means.

Face-To-Face

Direct interaction between people in the same physical space, as opposed to communication through digital or remote means.

Richest Media

Communication channels that provide the highest level of richness in information, often involving immediate feedback and personal engagement.

Workers

Individuals employed to perform tasks or services for compensation.