When People Are Extremely Aroused, Their Work Performance Often Suffers

question 194

Multiple Choice

When people are extremely aroused, their work performance often suffers. Research suggests that this is likely because extremely aroused people ____.

• A) are so narrowly focused on the task in front of them that they frequently miss (and fail to make use of) other relevant, useful information
• B) are easily distracted by irrelevant stimuli, failing to focus their attention on the most important pieces of the task at hand
• C) tend to multitask and rush through jobs-such that they fail to attend to details and make a relatively large number of "careless" errors
• D) are overly confident in their capabilities and thus fail to double-check or question their work product

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Definitions:

Mediation

A conflict resolution method involving a neutral third party who assists disputing parties in finding a mutually satisfactory agreement.

Retaining Face

Maintaining one's dignity, honor, or respect in social contexts, particularly in the face of potential embarrassment or shame.

Ethnomethodologists

Researchers who study the ways in which individuals construct and understand their social worlds through everyday interactions and practices.

Sociologists

Scholars who study the development, structure, and functioning of human society and social behavior.