Salespeople Who Force Themselves to Smile at Customers All Day

question 165

Multiple Choice

Salespeople who force themselves to smile at customers all day may actually end up feeling relatively happy. This effect can be best explained by ____.

• A)the facial feedback hypothesis
• B)excitation transfer theory
• C)the Yerkes-Dodson law
• D)catharsis theory

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Definitions:

Household Income

The combined gross income of all members of a household who are 15 years old and older, regardless of whether they are related.

Organizational Charts

Diagrams that represent the structure of an organization, showing the hierarchies and relationships between different positions and departments.

Pie Charts

A type of graph in which a circle is divided into sectors that each represent a portion of the whole, commonly used to visualize proportions or percentages.

Graphics

The use of pictures, diagrams, or other visual representations to communicate information or illustrate concepts.