Automatic Attitudes Can Be Defined as ____ Evaluative Responses

question 109

Multiple Choice

Automatic attitudes can be defined as ____ evaluative responses.

• A) controlled, conscious
• B) controlled, unconscious
• C) slow, conscious
• D) fast, unconscious

Understand the effectiveness of direct and indirect communication approaches in business messages.

Recognize when to employ positive messaging techniques.

Identify strategies for handling customer complaints constructively.

Learn the structure of routine replies or positive messages requiring follow-up action.

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Definitions:

Voice in the Workplace

The means by which employees express their opinions, concerns, or suggestions about their work environment, which can influence managerial decisions and workplace policies.

Open Shops

are workplaces where union membership is not required as a condition for employment, allowing employees the choice to join or not to join a labor union.

Equal Opportunity

The principle of treating all individuals the same, without discrimination based on race, gender, sexuality, religion, or other personal characteristics.

Employers

Individuals or entities that hire others to perform services or jobs in exchange for compensation.