Hiring People Who Are Efficient,trainable,and Willing to Follow Standardized Procedures

question 13

Multiple Choice

Hiring people who are efficient,trainable,and willing to follow standardized procedures would support a(n) ________ competitive advantage.

• A)product leadership
• B)operational excellence
• C)customer intimacy
• D)training and development

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Definitions:

Bondholders

Investors or entities that hold debt securities, especially bonds, issued by corporations or governments, entitling them to interest payments and the return of principal.

Issuing Corporation

The company or entity that offers securities, like stocks or bonds, for sale to investors in order to raise capital.

Creditors

Individuals or entities to whom money is owed by another individual or entity, typically due to a loan or credit arrangement.

Bond Discount

The difference between the face value of a bond and its selling price, when the bond is sold for less than its face value.