Amy Was Unhappy with the Way She Was Treated When

question 27

Multiple Choice

Amy was unhappy with the way she was treated when she applied for the position of a shop-floor assistant at a local retail outlet.When her friend Carrie hears about this,she stops shopping at that store.This is an example of ________.

• A)incorrect signaling
• B)cognitive dissonance
• C)spillover effect
• D)groupthink

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Definitions:

Clear Sense

A situation or statement that is easily understandable and free of ambiguity.

Global Workplace

An international or worldwide arena of employment characterized by diverse cultures, practices, and communication styles.

Complex Problem Solving

Involves addressing multifaceted issues by identifying their underlying factors and devising strategic solutions.

Group Effort

Collaborative work done by multiple individuals aiming to achieve a common goal or complete a task.