Asking a Candidate During an Interview to Indicate How She

question 30

Multiple Choice

Asking a candidate during an interview to indicate how she would respond to an irate customer is an example of which external assessment method?

• A)personality assessment
• B)behavioral interview
• C)unstructured interview
• D)situational interview

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Definitions:

Realistic Job Preview

A strategy used by organizations to give potential employees a true picture of what working in a specific role entails, including both its positive and negative aspects.

Job Seekers

Individuals who are actively looking for employment.

Validity Test

An assessment used to determine whether a tool, test, or method accurately measures what it is intended to measure.

Temporary Employee

A worker hired for a specific, limited period of time, often to fulfill seasonal demands or complete particular projects.