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Scenario 1.2 Use the Following to Answer the Questions

question 57

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Scenario 1.2
Use the following to answer the questions.
Paws and Claws Hotel is a full-service pet salon and boarding kennel. Paws and Claws has an interactive website where customers can directly book a grooming appointment, obedience class, or overnight accommodations for their dog or cat. Paws and Claws has several unexpected services, such as a 600-square-foot swimming pool, complete with slide and dog-friendly graduated steps to help them exit the pool. Customers can also drop their dog or cat off each morning for pet day care. Paws and Claws has a pick-up and delivery service, webcams in every kennel so that pet families can view their pets while away, and pet "furniture" so that the cats and dogs can lie on sofas just like at home. Paws and Claws is also open 24 hours a day, 365 days each year so that customers can pick up their pet at any time.
The cost for an overnight stay at Paws and Claws averages $50, compared to competing kennels at about $30. The day care costs are $25 for either a dog or cat. The majority of Paws and Claws' competitors don't offer the day care service, and require a two-day minimum for overnight stays.
Informal discussions with customers led to the addition of pet day care and 24-hour hours of operation. Previously, Paws and Claws was more interested in competing based on its prices.
-Refer to Scenario 1.2. Previously, Paws and Claws was most likely using a ____ orientation, while now it is now in the process of employing the _______.

Definitions:

Reactive

Characterized by actions or responses that occur as a result of external stimuli or events, rather than initiating change proactively.

Mobile Communication

The transmission of information over a distance without the use of wires or cables, typically through mobile devices like smartphones and tablets.

Cloud Operating Systems

A type of operating system designed to operate in cloud computing environments, enabling the delivery of computing services over the internet.

Precarious Work

Employment that is uncertain, unstable, and insecure, where the worker has little control over their working conditions.