Marketers of Computer Software, Music CDs, and Books Are Particularly

question 85

Multiple Choice

Marketers of computer software, music CDs, and books are particularly affected by cultural differences in

• A) socioeconomic status of citizens.
• B) advances in technology.
• C) differences in cross-cultural exchange behavior.
• D) ethical codes of conduct for businesses.
• E) standards regarding intellectual property.

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Definitions:

Emotion Management

The practice of overseeing and regulating one's emotions in various social contexts to adhere to societal norms.

Emotion Labour

The process of managing and sometimes suppressing personal feelings to fulfill the emotional requirements of a job, especially in service-oriented professions.

Manage Emotion

The process of recognizing, understanding, and properly expressing one's emotions in order to achieve emotional balance and well-being.

Emotion Management

The process of managing one's emotions and emotional expressions based on the situation and societal expectations.