The Fact That the First Massage Regina Gives Each Day

question 191

Multiple Choice

The fact that the first massage Regina gives each day is better than the last massage demonstrates the ____ of services.

• A)heterogeneity
• B)customer contact aspect
• C)intangibility
• D)inseparability
• E)perishability

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Definitions:

Negative Afterimages

Visual illusions that occur when looking away after staring at an image for a period, resulting in seeing a complementary color or shadow of the original.

Color Receptors

Photoreceptor cells in the retina of the eye responsible for detecting color.

Saturation

In a context, it refers to the stage where no additional information or responses are obtained from research participants; in color theory, it represents the intensity of a color.

Brightness

The perception of how light or dark a color appears; a subjective measure of the intensity of light.