Which of the Following Statements Is Not True About the Follow-Up

question 8

Multiple Choice

Which of the following statements is not true about the follow-up step of the personal selling process?

• A) The salesperson should contact the customer to see if there are any problems with the product.
• B) Following up aids the salesperson in creating a solid relationship with the customer.
• C) The salesperson can try to determine the customer's future needs.
• D) The follow-up helps create loyalty on the part of the buyer.
• E) Salespeople should only follow up with dissatisfied customers.

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Definitions:

Contextual Therapy

A form of psychotherapy that considers the patient's family, culture, society, and other contextual factors in the treatment process, emphasizing the importance of relational ethics and fairness across generations.

Gender-sensitive Therapies

Therapeutic approaches that are designed to be aware of and responsive to the different needs, experiences, and cultural contexts of individuals based on their gender.

Controlled Outcome Research

Scientific studies that evaluate the effectiveness of interventions by precisely controlling variables to determine their impact on outcomes.

Same-gender Therapy Dyads

Therapeutic pairs consisting of a therapist and client of the same gender, which might affect the therapy process and outcomes depending on the needs and preferences of the client.