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Management Skills (Scenario) Gavin Clayton Is Vice-President of Product Development at Canadian Aircraft

question 32

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Management Skills (Scenario)
Gavin Clayton is vice-president of product development at Canadian Aircraft Manufacturing (CAM) . The company specializes in smaller civilian aircraft for commuter airlines and corporate executives. Gavin is trying to decide if the company should proceed in its plans to produce a new larger scale aircraft. He knows that the new aircraft supports the corporate strategy and will enhance their competitive position in the industry. As a former engineer with years of experience in aircraft design and production, he also knows that his company has the skills and capability to produce the new aircraft. In fact, he believes that the new larger aircraft will result in scale economies for CAM—allowing it to produce more profitable aircraft with roughly the same labour resources. Unfortunately, this could be a sore point with the labour union that represents the aircraft assembly workers. While Gavin has always maintained a good relationship with these workers, he knows they are suspicious of management's motives. If the workers perceive the new larger aircraft as a management ploy to increase worker productivity, they will resist the change. Management will definitely have to get the support of the union before they implement the new production plans. Gavin gazes out his window and ponders how best to proceed with the situation.
-When Gavin knew that the new aircraft would support the corporate strategy,he was utilizing which managerial skill?


Definitions:

Basic Needs

Fundamental requirements necessary for individuals to live a healthy and comfortable life, often represented as physiological needs such as food, water, shelter, and safety.

Immediacy

The quality of being immediate or present; in therapy, it refers to addressing issues as they occur within the therapeutic session.

Verbalizations

The act of expressing thoughts, feelings, or ideas through spoken words, important in therapy for communicating and understanding client perspectives.

Presenting Emotion

The initial emotional state or feeling expressed by a client at the outset of a therapy session, which may not fully encapsulate their underlying issues.

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