According to Our Textbook,effective Customer Service Strategies Involve Giving the Customer

question 53

Multiple Choice

According to our textbook,effective customer service strategies involve giving the customer what they want,effective communication,and ________.

• A)providing employees with incentives and bonuses for good service
• B)providing employees with customer service training
• C)having detailed policies and procedures in place
• D)promoting an entrepreneurial culture

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Definitions:

Money Supply

The entire pool of financial assets existing in an economy at a specific timeframe.

Gold Standard

A monetary system where a country's currency or paper money has a value directly linked to gold.

Convertible

A type of automobile with a flexible roof system that allows it to transform between an enclosed and an open-air form.

International Transactions

Trades, investments, and other financial actions that cross national borders.