Project Team Communication Problems (Scenario)

question 117

Multiple Choice

Project Team Communication Problems (Scenario)
George Tanaka is an engineer by training and manager of a work team that consists of two engineers, four production workers, an accountant, and a purchasing manager. They are about to embark on a new project for their company. George has prepared a memo to explain the objectives of the work team. Some of the production workers and the accountant have come to George to seek clarification about the memorandum.
-George held a meeting with the work team to determine what had gone wrong.It was determined that members of the work team had varied experiences,different technical backgrounds,and conflicting perceptions and attitudes that interfered with their understanding of the assignment.These differences created which element of the interpersonal communication process?

• A)encoding
• B)noise
• C)decoding
• D)feedback

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Definitions:

Consolidation

The process of combining the financial statements of separate companies into a single, aggregated financial statement.

Consolidated Retained Earnings

The cumulative amount of earnings of a corporation and its subsidiaries after dividends have been paid, as reported in consolidated financial statements.

Retained Earnings

The portion of net profits left in the company after dividends have been paid to shareholders.

Voting Shares

Shares that give the shareholder the right to vote on matters of corporate policy and the election of board members.