By Leaving Out Some Essential Information from Communications with Customers

question 29

Multiple Choice

By leaving out some essential information from communications with customers or employees,an organization is engaging in ________.

• A)unethical communication
• B)informal communication
• C)diagonal communication
• D)selective perception

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Definitions:

Normal Distribution

A bell-shaped distribution that is symmetrical about the mean, describing how the values of a variable are spread or distributed.

Mean

A statistical measure representing the central or typical value in a set of data, often understood as the common "average".

Normally Distributed

A type of distribution in which the data points are symmetrically distributed around the mean, forming a bell-shaped curve.

Standard Deviation

A measure of the dispersion or variability within a set of numerical data, indicating how much individual data points differ from the mean.