Application of Early Theories of Motivation (Scenario)

question 32

Multiple Choice

Application of Early Theories of Motivation (Scenario)
Weston has two very different first-line supervisors who report directly to him. Aaron really "cracks the whip" at his employees and firmly believes in strict controls and punishment for those who do not meet company expectations. Zach, on the other hand, has very few controls and believes that as long as people know what their objectives are, they will exercise self-control and self-direction. Aaron has been trying to use working conditions to increase the level of productivity in his department. When workers complained about unsafe working conditions, Aaron supplied them with protective gear and implemented new safety procedures. However, despite the improved working conditions, employees were still not motivated. Zach, on the other hand, had chosen to delegate responsibility and offer workers opportunities for growth. These efforts appeared to be much more successful at improving productivity.
-According to Herzberg,Aaron was trying to use ________ to increase productivity.

• A)expectancy theory
• B)motivation factors
• C)intrinsic factors
• D)hygiene factors

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Definitions:

Generic Memory

Memory that produces scripts of familiar routines to guide behavior.

Recall

Ability to reproduce material from memory.

Mastery Motivation

A drive to achieve competence and control over one’s environment, leading to persistent and focused effort in task completion.

Recognition

Ability to identify a previously encountered stimulus.