The View That Conflict Can Be a Positive Force in an Organization

question 58

Multiple Choice

The view that conflict can be a positive force in an organization and that some conflict is absolutely necessary for an organization to perform effectively is known as the ________ view.

• A)human relations
• B)traditional
• C)interactionist
• D)reactionist

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Definitions:

Normative Decision Model

A framework that suggests leaders can improve decision-making by matching their style to the characteristics of the situation.

Decision-Making Styles

The typical manner in which an individual perceives and resolves dilemmas, including how they gather and assess information.

Path-Goal Theory

A theory that focuses on how leaders can motivate their followers to achieve goals and perform at their best by selecting specific behaviors that are best suited to the followers' needs and the working environment.

360-degree Feedback

A performance appraisal system where employees receive confidential, anonymous feedback from the people who work around them, including peers, managers, and direct reports.