Designing a Control System (Scenario)

question 114

Multiple Choice

Designing a Control System (Scenario)
Gina realizes her department needs to make some changes in its control system. The department is one of five in her division, and she is not sure which approach will work best for the organization. She could base her department's performance on their distinct product, making it a profit centre and evaluating it against overall company results. She could also make better use of the policies, regulations, and procedures that are already in place. To date, Gina has not strictly enforced many of the regulations established by the head office because her department is self-regulating. The work groups set their goals and insure those goals are achieved. Everyone is well aware of the expected standards and work behaviours, and there is little tolerance for workers who do not meet the group norms.
-The control system that Gina chooses should ultimately be one that ________.

• A)monitors everything that happens in the department
• B)monitors only the important activities in the department
• C)helps the organization effectively and efficiently reach its goals
• D)requires minimal management involvement

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Definitions:

Symbolize Vision

To symbolize vision means to represent or embody an organization's goals, aspirations, or guiding principles in a tangible or recognizable form, enhancing alignment and inspiration among stakeholders.

Walking The Talk

Refers to individuals or organizations behaving in a manner consistent with their proclaimed values and principles.

Charismatic Leadership

A leadership style characterized by a leader's ability to inspire and motivate followers through their personality and actions.

Referent Power

A form of influence based on the leader's personal traits, where followers identify with and wish to emulate the leader.