Types of Control (Scenario)

question 22

Multiple Choice

Types of Control (Scenario)
Sam has not been receiving the information that he needs from his current control system. By the time Sam receives his reports, the activity has been completed and mistakes have already been made. Direct supervision is used extensively on the production floor now, so some activities are corrected before they become costly mistakes. But Sam would like to do better. Ideally, he would like to fix mistakes before they happen and anticipate more of the problems before they occur.
-Sam wants controls that provide information on how effective his planning efforts have been.He would also like controls that can enhance employee motivation.To accomplish both,the best choice is ________ controls.

• A)applied
• B)feedforward
• C)concurrent
• D)feedback

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Definitions:

Performance Measures

Metrics or indicators used to gauge the effectiveness, productivity, or success of an organization or individual’s activities.

Supervisors

Individuals within an organization responsible for overseeing the work of others, ensuring tasks are completed efficiently and effectively.

Incentive Compensation

A form of payment designed to reward employees for achieving certain performance targets.

Performance Measures

Metrics or criteria used to evaluate the effectiveness, efficiency, or success of an organization or individual's work.