The Word Benign Means

question 68

Multiple Choice

The word benign means

• A)excessive electrical activity in the brain
• B)a tumor that invades surrounding tissues and metastasizes
• C)a collection of fluid in the tissues
• D)stimulation of heart rhythm
• E)the nonmalignant character of a neoplasm or illness

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Definitions:

Surface Acting

An emotional labor strategy where individuals display emotions that they do not genuinely feel to fulfill job requirements.

Emotional Dissonance

A state of conflict between expressed emotions and the emotions actually felt, common in service roles.

Emotional Labor

The effort employees put into managing their emotions and expressions as part of fulfilling their job roles, often to meet organizational expectations.

Flight Attendants

Flight attendants are airline personnel responsible for ensuring the safety, comfort, and service for passengers aboard flights.