What Helps an Organization Identify Its Customers Across Applications

question 45

Multiple Choice

What helps an organization identify its customers across applications?

• A) CRM reporting technologies
• B) CRM analyzing technologies
• C) CRM processing technologies
• D) CRM predicting technologies

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Definitions:

Cost Center

A department or a section of a business that incurs costs but does not directly generate revenues.

Generates Revenues

The process by which a company engages in activities to bring in income from its business operations.

Gross Profit

The difference between revenue and the cost of goods sold before deducting overheads, payroll, taxes, and interest payments.

Sales Returns

Sales Returns are transactions where customers return previously purchased merchandise, leading to a reduction in sales revenue for the seller.