According to Christensen,companies May Have Placed Too Great an Emphasis

question 86

Short Answer

According to Christensen,companies may have placed too great an emphasis on satisfying customers' ______ needs,while forgetting to adopt new disruptive technology that will meet customers' future needs.

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Definitions:

McClelland

A psychologist known for his work on motivation and needs theory, specifically Achievement Motivation Theory.

Complex Tasks

Duties or projects that involve multiple steps, require higher-order thinking, and cannot be easily automated or simplified.

Solve Problems

The method of identifying resolutions for complex or challenging problems.

Forces

Influences or drivers that cause change or affect the performance and behavior of individuals or organizations.