When Evaluating the Value Chain, All of the Following Are

question 82

Multiple Choice

When evaluating the value chain, all of the following are included in the primary value activities except ________.

• A) Inbound activities
• B) Operations
• C) Service
• D) MIS development

---

Definitions:

Yerkes-Dodson Law

A theory suggesting there is an optimal level of arousal for performance, and that too little or too much arousal can negatively affect performance.

Arousal

A physiological and psychological state of being awake or reactive to stimuli, involving changes in heart rate, brain activity, and energy levels.

Performance

The action or process of carrying out or accomplishing an action, task, or function.

Basal Metabolic Rate

The number of calories required to keep your body functioning at rest, often referred to as BMR.