As a Development Requirement for His New Job, Rob Attended

question 7

Multiple Choice

As a development requirement for his new job, Rob attended a seminar that focused on listening skills and giving and receiving feedback effectively when working with employees different from oneself. Rob took part in role playing to practice these skills with other managers and employees, many with diverse backgrounds. This type of instruction is referred to as

• A) Skills training.
• B) Skill building.
• C) Awareness training.
• D) Awareness building.
• E) Developmental training.

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Definitions:

Marital Conflict

Refers to disagreements and confrontations between partners in a marriage.

Intrapersonal

Pertaining to the internal processes, thoughts, and feelings within an individual, emphasizing self-reflection and personal insight.

Interpersonal

Relating to interactions or relationships between people.

Contingency Management

Contingency Management is a behavior modification technique where desired behaviors are reinforced through tangible rewards or the removal of negative consequences.