The Sequence of Activities That Flows from Raw Materials to the Delivery

question 21

Multiple Choice

The sequence of activities that flows from raw materials to the delivery of a product or service, with additional value created at each step, is called

• A) Competitive analysis.
• B) The value chain.
• C) Customer analysis.
• D) Total quality management.
• E) ISO 9000.

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Definitions:

Cannon-Bard Theory

The Cannon-Bard theory is a psychological model proposing that emotional feelings and physiological reactions to stimuli occur simultaneously and independently.

Arousal Theory

Arousal theory suggests that there is an optimal level of arousal necessary for the best performance of any task; too little or too much arousal can decrease performance efficiency.

Body Response

Physical reactions or changes in the body as a response to stimuli or conditions.

Brain Circuit

A set of neurons and their connections that work together to carry out a specific function or process in the brain.