Total Quality Management Is a Way of Managing in Which

question 11

Multiple Choice

Total quality management is a way of managing in which everyone is committed to the ________ of his or her part of the operation.

• A) simplifying
• B) accountability
• C) concurrent engineering
• D) continuous improvement
• E) ethical standards

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Definitions:

Pessimism

A tendency to see the worst aspect of things or believe that the worst will happen; a lack of hope or confidence in the future.

Learned Helplessness

is a condition in which a person suffers from a sense of powerlessness, arising from persistent failure to succeed or escape from a stressful situation.

Unavoidable Shocks

An inescapable event or occurrence that causes stress or trauma, often used in the context of psychological experiments.

Self-Regulation

The ability to monitor and control one's behaviors, emotions, or thoughts, adjusting them in accordance with standards or goals.